This notice describes how health information about you may be used and disclosed, and how you can access this information. Please review it carefully.
Wylde Self follows HIPAA-aligned privacy and security practices for all protected health information (PHI) handled through our clinical features. This notice applies to data shared within care relationships established through the Platform.
About This Notice
Wylde Self is a patient engagement and behavior change platform that facilitates care coordination between patients and their existing healthcare providers. When you connect with a clinician through the Platform, certain data you provide may be considered protected health information (PHI) under HIPAA.
This notice explains our practices regarding the use and disclosure of your PHI, and your rights concerning that information.
How We Use and Disclose Your PHI
Treatment Support
We may use your PHI to support the care your linked clinician provides to you. This includes:
- Displaying your check-in data, adherence metrics, and biometric trends on your clinician's dashboard
- Facilitating protocol tracking so your clinician can monitor your progress
- Enabling secure messaging between you and your clinician through the Platform
- Generating your Wylde Score and clinical summaries for your clinician's review
Care Coordination
With your consent, we share relevant health data with your linked clinician to support coordinated care. This may include sharing adherence data, check-in summaries, and protocol status to help your clinician make informed decisions about your care plan.
Disclosures with Your Consent
Your PHI is shared with your clinician only when you have explicitly initiated the connection by generating or entering a share code. You control this relationship and can revoke access at any time.
Required by Law
We may disclose your PHI when required to do so by federal, state, or local law. This includes disclosures to government authorities for public health activities, health oversight, judicial proceedings, or law enforcement purposes as required by applicable law.
Your Rights
Right to Access
You have the right to inspect and obtain a copy of your PHI maintained by Wylde Self. You can access your health data directly through the app at any time. For formal access requests, contact our Privacy Officer.
Right to Amendment
You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. You can update most data directly in the app. For clinical data managed by your provider, amendments may need to be coordinated with your clinician.
Right to Restriction
You have the right to request restrictions on certain uses and disclosures of your PHI. While we will consider all restriction requests, we are not required to agree to a restriction except as required by law. You can restrict clinician access at any time by revoking your care team connection.
Right to Accounting of Disclosures
You have the right to request a list of certain disclosures of your PHI that we have made. This does not include disclosures made for treatment, payment, or healthcare operations, or disclosures you authorized. Contact our Privacy Officer for an accounting request.
Right to Confidential Communications
You have the right to request that we communicate with you about health matters in a particular way or at a certain location. We will accommodate reasonable requests.
Right to a Copy of This Notice
You have the right to a paper or electronic copy of this notice at any time. This notice is always available at wyldeself.com/hipaa.
Our Responsibilities
Wylde Self is committed to maintaining the privacy and security of your health information. Our responsibilities include:
- Maintaining appropriate administrative, technical, and physical safeguards to protect your PHI
- Following the terms of this notice as currently in effect
- Notifying you if we are unable to agree to a requested restriction on use or disclosure
- Entering into Business Associate Agreements with service providers who handle PHI on our behalf
- Using or disclosing only the minimum necessary amount of PHI to accomplish the intended purpose
Business Associate Obligations
When Wylde Self acts as a Business Associate to healthcare providers using our clinical platform, we:
- Use and disclose PHI only as permitted by our Business Associate Agreements and applicable law
- Implement safeguards to prevent unauthorized use or disclosure of PHI
- Report security incidents and breaches to the covered entity
- Ensure that any subcontractors who handle PHI agree to the same restrictions and conditions
- Make PHI available for individual access requests as required
Breach Notification
In the event of a breach of unsecured PHI, Wylde Self will:
- Notify affected individuals without unreasonable delay, and no later than 60 days after discovery of the breach
- Notify the U.S. Department of Health and Human Services as required by law
- Provide notification to prominent media outlets if the breach affects more than 500 individuals in a state or jurisdiction
- Include in the notification: a description of the breach, the types of information involved, steps individuals can take to protect themselves, and what we are doing to investigate and mitigate the breach
Changes to This Notice
We reserve the right to change the terms of this notice and to apply the new provisions to all PHI we maintain. When we make a material change, the revised notice will be posted on our website and made available through the app.
Contact Information
For questions about this notice, to exercise your privacy rights, or to file a complaint, contact:
Privacy Officer
Wylde Self
Email: privacy@wyldeself.com
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.